Alex How is HR supposed to investigate employee complaints?
HR staff responsible for investigating employee complaints follow general investigative principles and best practices. A likely approach is to develop an investigative plan based on the investigator’s own analytical and critical-thinking skills.
What happens if you get investigated by human resources?
During my human resources career, I’ve conducted more than my fair share of investigations. Some that turned out to be nothing and others that has serious consequences. Needless to say, investigations are not fun for anyone involved. Today’s reader question deals with handling the situation.
How to make a complaint about a co-worker?
Continue writing something like, “Because of several incidents that have occurred between her and me, I feel that it is time to make an official complaint.” Then, write about what happened between you and the co-worker. List each incident separately and with the respective dates.
Can you write a complaint letter to your boss?
However, sometimes this is not possible, especially when you’re working with a difficult co-worker. Keep in mind; one of the best ways to deal with a difficult co-worker is to talk with that co-worker. However, if your co-worker has a volatile personality, you may have more success by writing a complaint letter to your boss.
HR staff responsible for investigating employee complaints follow general investigative principles and best practices. A likely approach is to develop an investigative plan based on the investigator’s own analytical and critical-thinking skills.
What should I do if I file a complaint at work?
When an employee files a workplace complaint, she usually follows the steps prescribed in employee handbook or described in the company’s guidelines. The steps may include contacting her supervisor or manager, or she might go straight to the human resources department.
Is there a way to wrap up an HR investigation?
There are few hard-and-fast rules about how to wrap up an HR investigation in a way that encourages a smooth transition back to work. The right path may depend on the nature of the offense, the culture of your organization, and the individuals involved.
What to do when you are being investigated at work?
But, you would want to understand the context of the complaint to be able to defend yourself. So ask for as many details as possible. If you are able to gather eye witnesses or show documented email trails, make your case. Be completely truthful and cooperate during the investigation.