When to start setting expectations for your sales team?

It’s critical for sales leaders to establish and communicate expectations with their sales reps early on, and enforce them on a continual basis. You should begin setting expectations and introducing new hires to your company culture during the onboarding process (ideally in the employee’s first few days on the job).

How to set expectations for your sales rep?

Don’t just analyze sales performance, but also include reporting standards and whether your reps have taken any individual actions towards self-improvement (courses, seminars, etc.). Without follow up, expectations will not be taken seriously.

What are the expectations of a customer support job?

“My understanding of the expectations of this role, based on the job description and our conversation, is that the company wants me to meet specific sales goals and targets while also providing customer support to existing clients.

What are your expectations from the new job?

The same question can be asked with some twists but the answer remains the same. For example, this question can be put up as “what are your expectations from the new job and the company” or “what are your career expectations in the company in the next three years.”

How to set expectations in a sales organization?

Inputs (like number of discovery meetings, number of proactive ideas provided to accounts, etc.) should be where 75% of your attention lies, with the remaining 25% being left for outputs (total sales, number of new accounts won, percentage of goal met, etc.).

What should I expect from my sales team?

Rather, take the time to document the work you just did defining your expectations. Some areas to check on regarding foundational expectations with the sales team are: Key Performance Goals for the company (especially around revenue), customer additions, retention, products and customer types.