Alex What do I need to submit a claim online?
You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form. For damaged items, attach documentation such as proof of value (invoice or appraisal) and photos of the damage.
How to file a claim for FedEx Ground?
Log in to check the status of your claim online or to request email updates. Schedule reporting and view your claims report for FedEx Express and FedEx Ground through FedEx ® Reporting Online. For shipments originating from outside the U.S. (except Canada), contact FedEx International Customer Service at 1.800.463.3339.
Where can I find up to date information on my claim?
Up-to-date information on your claim can also be accessed through the claims dashboard. If you submitted a damage claim, you must retain the damaged item, packaging, and all contents until the claim is resolved. If we elect to perform a package inspection, you’ll be required to submit the item, packaging, and all contents.
When to file a claim for lost or damaged package?
You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages.
You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form. For damaged items, attach documentation such as proof of value (invoice or appraisal) and photos of the damage.
Log in to check the status of your claim online or to request email updates. Schedule reporting and view your claims report for FedEx Express and FedEx Ground through FedEx ® Reporting Online. For shipments originating from outside the U.S. (except Canada), contact FedEx International Customer Service at 1.800.463.3339.
Who is the author of freight claims in plain English?
The late William J. Augello, co-author of Freight Claims in Plain English, had a passion about this topic as few others have. I believe that there are at least two reasons why Bill felt so strongly about the importance of understanding claims.
What kind of claim are you here about?
What Kind of Claim Are You Here About? Claims fraud costs U.S. families hundreds of dollars each year. The Hartford’s Special Investigations Unit works tirelessly to identify and prevent crimes that hurt us all. Read More and Find Out How You Can Help Our safety and recovery tips help you plan ahead of the storm and prevail after a disaster.